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You are going to travel with you pet and do not want it to be carried in the baggage compartment? You can make use of the CATS AND DOGS Service!
CATS AND DOGS is a service of pet carriage in the aircraft cabin. You can book the service if your pet’s weight is under 8 kg (including the cage or container).
The cost of the service is 1,500 RUB (per one-way flight)
Animals with the cage or container complying with the requirements of the CJSC Sky Express Rules for Air Carriage of Passengers and Baggage shall be admitted to carriage in the aircraft cabin.
The service shall be available at the time of booking the tickets on all Sky Express regular flights within Russia. You can book the service at the time of booking a ticket on Sky Express web-site, via the Customer Service Centre, at the cash desks of agencies as well as during the passengers’ check-in for the flight at the airport.
If your pet weighs over 8 kg (including the cage or container), it may be carried in the baggage compartment of the aircraft. This service shall be payable at the excess baggage tariff rate.
The Passenger travelling with the animal shall hold and produce at the time of check-in valid documents (certificates) of the animal’s health issued by competent veterinary authorities.
Terms of Refund in Case of Service Cancellation
In case of the passenger’s voluntary cancellation of the CATS AND DOGS service, if there are more than 24 hours before the scheduled flight departure, the payment shall be refunded at the rate of 100% of the service cost with a Refund Fee being levied. If in case of voluntary cancellation less than 24 hours remain prior to the scheduled flight departure, a penalty at the rate of 25% of the Service cost shall be deducted with a Refund Fee being levied. A Refund Fee shall amount to RUB 100.
In case of the passenger’s involuntary cancellation of the CATS AND DOGS service (in the event of flight cancellation or delay), the payment shall be refunded at the rate of 100% of the service cost, without any fees or penalties being deducted.
Payment shall be refunded to the passenger provided that he (she) confirms documentarily the service having been booked and paid.
The CATS AND DOGS service shall be provided in compliance with the CJSC Sky Express Rules for Air Carriage of Passengers and Baggage.
Reservations and assistance +7 495 580 9360 (Russia), +7 812 600 3656 (St. Petersburg), Mobile (28 RUB/min) 0871 ext. 111© 2010 Sky Express all rights reserved