CJSC “Sky Express” understands that you may have concerns about your privacy, and we want to assure you that we handle your personal information confidentially.

 What information do we gather & How do we use it?
Х Who do we share your information with?
Х Technology & Security
Х Cookies
Х Links to Other Websites
Х Contacting SKY Express
Х Policy Change

What information do we gather? How do we use it?
When you purchase tickets on our web site, we gather only the information necessary to complete the transaction. This includes:
Х Salutation
Х Passenger names
Х Contact address
Х Adress of taxi delivery (optional)
Х Billing address
Х Phone numbers
Х Fax number (optional) 
Х Citizenship
Х Email address (optional)
Х Credit card type, number and expiration date, CVV or CVC code.
Х Passport or another permitted document
Х Date of birth
This information is used for the purpose of completing your reservation, emailing a confirmation to you, and providing the air travel services you have purchased from us.  This information may be shared with partner companies if your have ordered the additional services, such as Priority; Issuance of a ticket form; Delay services charge; Additional insurance; SKY Express taxi; Luggage certificate, but these partner companies must comply with our privacy policy.
During your purchase, we also give you the option to sign up for receiving email and mobile phone notifications of sale fares or special programs from SKY Express being offered by SKY Express or its partners. This is completely optional, you can remove yourself from mailing list at any time.

Who do we share your information with?
Sky Express does not sell or rent any personal information you provide on our web site to any other parties. We may share your information with partner companies as necessary in the course of our operations, including the execution of marketing programs, but these partner companies must comply with our privacy policy. SKY Express may share anonymous, aggregated information about all our users with third parties.
Additionally, Sky Express will comply with applicable law that may require us to share your information with government agencies.

Technology & Security
Our online reservation system resides on a secure server that encrypts your purchase information using Secure Socket Layers. You can verify that you are making your purchase on our secure server by looking for two things: (1) the padlock icon in the bottom status bar of your browser, and (2) the "s" after "http" in the address line in your browser (example: https://www.airtran.com).
After we receive your information, we safeguard the data with both physical and electronic measures.

We utilize cookies to track the effectiveness of online advertising. Each cookie contains a unique numeric code that is never tied to any personally identifiable information. We treat the gathered information confidentially and will not share it with anyone outside of SKY Express. We use this information only to analyze the effectiveness of our online advertising.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
SKY Express does not knowingly solicit information from children or market its services to children. 

Links to Other Websites
The SKY Express web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of each site that collects information from you. SKY Express' privacy policy applies solely to information collected by SKY Express on this web site.

Contacting Sky Express
When you contact SKY Express through our web site, we request your name, phone number, email address and comments. We request and retain this information so that we may respond to your concerns effectively and work to improve our service.

Policy Changes
SKY Express reserves the right to modify its Privacy Policy at any time. If we change or update our privacy policy, we will post the revised policy on this page.

Last updated July 12, 2007.

Reservations and assistance +7 495 580 9360 (Russia), +7 812 600 3656 (St. Petersburg), Mobile (28 RUB/min) 0871 ext. 111

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